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Retail team member

Retail team member   

This is a special opportunity to get involved with San Francisco’s hometown cycling brand. If you're personable, passionate about bikes, and detail-oriented - this job is for you.

Dear future team member, 

  • Do you like bikes? (This one is kind of mandatory)
  • Do you wish your job wasn't so corporate?
  • Are you open to teaching people how fun cycling in the SF / Bay Area can be?
  • Want to learn more than you ever thought you'd know about cycling apparel?

If you've always wanted a job built around a passion rather than just a paycheck, this might be the one.

    Who is Ornot?

    We are a small, but mighty, cycling apparel company based in San Francisco with much of our clothing produced right here in California. Check out what we've been up to lately on our Instagram and website.

    Our mission is to create sustainable cycling apparel and accessories that are made to last. The company was founded in 2013 to create minimally branded cycling apparel. This was a reaction to the lazy, logo-driven design that had dominated the cycling industry for years along with the “rules” associated with how to be a "cyclist". Now that many brands have followed suit with minimal branding, and placing an emphasis on the fun, casual side of cycling, our additional focuses on sustainability and responsible business practices are what truly make us stand out. We are always evaluating our supply chain, fabric choices, and production partners. We're proud to be the first, and only one of two Climate Neutral Certified cycling apparel brands. We hope that other companies continue to follow our lead.

    Opportunity

    Join our small but mighty team as a part time team member! First and foremost, you will become a part of our team. This specific position revolves around working in our retail store in the Inner Richmond. That means you will be responsible for stocking, merchandising, and working in a customer-facing role. You will also be in a unique position to interact with the local cycling community and help share the love of riding bikes.

    What you’ll bring

    We are looking for:

    • People skills / outgoing / a natural conversationalist. You will be interacting with people, so this one is pretty important. We have a great espresso machine to help out.
    • Self-starter and finisher. You'll be responsible for keeping the showroom clean and functioning during your shift.
    • People would describe you as incredibly organized. You can't stand a mess and are always looking for opportunities to make things better.
    • Details are very important. Execution and attention to detail should be part of your professional persona.
    • Tech Savvy. Because it's 2026 our tools are also online. You'll get to learn our systems and our tools (they're all user-friendly).
    • Must be able to work weekends.
    • This position is local in our showroom here in SF (just to be 100% clear).
    • Bike rides! We host weekly rides from our store and would like your help.

    What you’ll do

    • Greet and assist customers — be a warm, welcoming ambassador for Ornot and the SF cycling community
    • Become familiar with the full Ornot product line so you can speak to features and help people find the right kit
    • Operate Shopify POS, Google Sheets, and a few other simple tools (all user-friendly, we'll get you up to speed)
    • Restock, price tag, and keep the showroom clean and well-presented - vacuum, product display, windows, espresso setup
    • Manage the customer repairs spreadsheet and coordinate with the team on the repair process
    • Handle customer custom orders (Quoc, Rene Herse, etc.)
    • Answer the phone and field basic customer service questions
    • Assist customer service and marketing with outgoing shipments
    • Help manage inventory
    • Help host our weekly rides from the store
    • Support the showroom manager with whatever else keeps things running smoothly

      Final words 

      We're looking for a special person for our showroom that combines high sociability with a love for organization and order. You must be able to work weekends. We're based in San Francisco and require a local candidate. 

      To apply, fill out the form and be sure to include the phrase "banana bread" somewhere in your submission. 

      Thanks for making it this far, writing job postings is not my favorite activity, I'd rather be riding.