Returns, Shipping and Sales
Free Domestic Shipping and Free Returns for orders above $100 USD / Free International Shipping for orders above $150USD
Need to make a return or an exchange? [click here]
60 Day Return Policy
We want you to be happy with your clothing! Returns and exchanges are accepted 60 days from purchase date on all orders. We offer free returns on Domestic orders. For a full refund please return the item unworn and in new condition (basically we mean not ridden in). [schedule a return]
*Sale items are eligible for exchange of size or store credit only.
Since this is clothing (and most likely, fairly tight clothing), there can be a small degree of error when deciding on a size. If your clothing doesn't fit we will exchange it! All exchanges will be transacted upon the return of that item, provided it arrives in the same condition as originally shipped (not yet ridden in). [schedule an exchange] If you're in a rush you are welcome to create a new purchase for a replacement item and then return your original purchase also. Send us an email if you have questions.
1 Year Warranty
Real people make our clothing and sometimes there can be small manufacturing errors. Not to worry, all Ornot products come with a one year warranty protecting against manufacturing defects. If you notice an issue, send us an email and we will happily get you back on the road. [send us an email]
99.9% of all orders ship within 24 hours assuming you ordered on a business day. We don't ship on Saturdays, Sundays, or Holidays. Domestic orders above $100 receive free USPS First Class shipping. International orders above $150 USD receive free USPS First Class International (or equivalent service) shipping. Expedited shipping options exist and are to be initiated by the customer at checkout.
We ship Internationally all of the time. All prices are in US dollars. If you don't see your country in the pulldown menu, send us an email and we will look into shipping to your country.
As with any international shipping the customer is responsible for any tariffs, taxes, or duties imposed at your countries border. [send us an email]
Items on sale can be exchanged for an alternate size or returned for store credit to be spent at your convenience. Price adjustments will be made for store credit on items purchased within 7 days of sales. No discount codes may be used on any sale items.